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Contact Us

Whether you’re an existing or potential customer, a reporter or analyst, a reseller or partner, you can find us whenever you need to. We’re easy to reach all over the world, by phone, email or live chat.

Technical support

API errors, integration issues, unexpected behavior, restore failures. Start with docs — most answers live there. Escalate via the support portal if you’re stuck.

Security disclosures

Reporting a vulnerability or potential security issue. We follow coordinated disclosure through Commvault’s Trust Center.

Sales & pricing

Custom pricing, enterprise terms, MSA discussions, procurement workflows. Handled by the Commvault account team – they own quotes and contracts.

Workload requests & product feedback

A workload we don’t yet support, a feature you want, an integration you’re trying. Goes to the product team, not sales.

Press & analyst

Media inquiries, analyst briefings, executive interviews, partnership announcements. Routed through Commvault corporate communications.

Something else

Question that doesn’t fit a channel above? Please fill out the short form below.

If something feels wrong, check status first.

Live status, incident history, and subscriber updates for the Clumio platform.

Send us a note

For anything that doesn’t fit one of the channels above. We read everything that comes in here and route to the team that can actually help.

If your questions is urgent and falls under support or security, please use those channels directly.