Guide
Getting started
A few ways to sign up for Clumio. This page picks you up at sign-up and hands you off to the canonical setup walkthrough for whichever path you choose.
Sign up
Pick a sign-up path
All paths land you on the same Clumio tenant. The difference is just how billing and procurement are handled.
AWS Marketplace
Sign up via AWS Marketplace
Subscribe to the listing, accept the offer, and your tenant provisions in minutes. Free trial available; paid usage rolls up to your existing AWS account.
GCP Marketplace
Sign up via GCP Marketplace
Subscribe through Google Cloud Marketplace and bill via your existing GCP billing account. Same Clumio tenant, same setup flow as AWS, with native data plane support in select GCP regions at launch.
- Coming soon
Self-service
Sign up direct
Register with an email at portal.clumio.com/register, pick a region, and start the same setup flow. Limited-time free trial. No credit card, no commitment.
- Best for: teams not on Marketplace, evaluators
Video · Demo · ~3 min
Watch the initial configuration demo
A short walkthrough of connecting your first AWS account, deploying the bootstrap, and verifying the first backup. The same flow the User Guide covers in writing.
Regions
Where Clumio runs
Clumio operates four control planes and several data plane regions. Pick the one closest to where your AWS or GCP workloads live.
US (Oregon)
AWS data planes: ap-northeast-1, ap-northeast-2, ap-south-1, ap-south-2, ap-southeast-1, ap-southeast-2, ca-central-1, eu-central-1, eu-central-2, eu-west-1, eu-west-2, eu-west-3, sa-east-1, us-east-1, us-east-2, us-west-1, us-west-2. GCP data planes: us-central1, us-west1.
portal.clumio.com
Europe (Frankfurt)
AWS data planes: eu-central-1, eu-north-1, eu-south-1, eu-south-2, eu-west-1, eu-west-3, il-central-1. GCP data planes: europe-west3.
eu1.portal.clumio.com
Canada (Central)
AWS data planes: ca-central-1.
canada.portal.clumio.com
Australia (Sydney)
AWS data planes: ap-southeast-2. GCP data planes: australia-southeast1.
au.portal.clumio.comGrowing footprint
If your team needs a control plane or data plane that isn’t on this list yet, contact support to request it. We prioritize based on customer demand.
Existing customers
US (N. Virginia) is also available as a control plane for existing customers. For the canonical, always-current list, see the supported regions documentation.
Setup
Where to read next
After sign-up, the canonical walkthroughs live on the User Guide and the Terraform Registry. Pick the one that matches how your team manages infrastructure.
User guide
Getting Started on the Portal
The canonical operational walkthrough. UI-driven: connect an AWS account, deploy the CloudFormation bootstrap, wait for discovery, create a policy, and verify the first backup. The starting point for most teams.
Terraform
Getting Started with the Terraform Provider
The same setup flow expressed as code: declare providers, register a connection, run the bootstrap module, apply policies. The path for teams already managing infrastructure as code.
Workloads
Workload deep dives
One reference page per workload: S3, DynamoDB, Iceberg, RDS / Aurora, EC2 / EBS, Neptune, DocumentDB, GCS. Backup model, restore options, and operational caveats for each.
API
REST API reference
Once the tenant is up, the API is how teams script restores, build dashboards, and integrate Clumio into their own tooling. JWT-authenticated, HAL + HATEOAS, four regional base URLs.
Common questions
Frequently asked questions
Questions from teams evaluating Clumio or running through the sign-up flow for the first time.
How long does it take to get Clumio set up and protecting my first workload?
Most teams are protecting their first workload within 15 minutes. Sign-up takes under 2 minutes via either path. Connecting an AWS account via CloudFormation or the Terraform module takes 5–10 minutes. Your first backup job starts automatically once a policy is applied.
What’s the difference between signing up via AWS Marketplace vs. direct?
The Clumio tenant and features are identical. The only difference is billing: Marketplace usage is consolidated into your existing AWS bill and counts toward your AWS Enterprise Agreement commitments. Direct sign-up is primarily intended for free trials, although the Marketplace also offers a free trial option.
Which AWS region should I pick for my Clumio control plane?
Pick the control plane closest to the majority of your AWS workloads. Oregon (us-west-2) is the default and covers the widest data plane footprint. Frankfurt (eu-central-1) and Sydney (ap-southeast-2) are the right choices if your data must stay within EU or APAC boundaries. us-east-1 is available as a control plane for existing customers on request.
Can I connect multiple AWS accounts to one Clumio tenant?
Yes. A single Clumio tenant supports multiple AWS account connections. Each account gets its own connector deployment, and you can apply policies and view backup status across all accounts from one console. Cross-account restore between any two connected accounts is also supported.
Does Clumio require any agents or infrastructure in my AWS account?
No. Clumio is agentless — nothing to deploy beyond the IAM trust role provisioned by the bootstrap CloudFormation stack or Terraform module. No agents, no proxies, no appliances.
What IAM permissions does the Clumio bootstrap CloudFormation stack create?
The bootstrap stack creates a least-privilege IAM role that grants Clumio enough access to backup and restore data. It follows the principle of least privilege — no broader AWS account access is granted. The full policy document is available in the Clumio User Guide and the open-source Terraform module source.
Related resources
Go deeper
The most useful next stops after you’ve completed sign-up and run your first backup.
Blog
Automating AWS Data Protection with Terraform and Clumio
Why backup belongs in your IaC pipeline — wiring account connections, policies, and tag-based protection rules from Terraform, and the operational gains that follow.
Whitepaper
Secure, Immutable, Air-Gapped Data Protection with Clumio
A technical deep-dive into the vault architecture — per-customer isolation, immutability enforcement, and why the air-gap model outperforms account-resident backup.
Demo video
Clumio Initial Configuration Demo
Connecting your first AWS account, deploying the bootstrap, and verifying the first backup — the full setup flow in under 3 minutes.